QQardora

Help

Resolve problems and contact support

Check permissions, limits, delivery and request state before retrying.

Step by step

  1. 1

    For a missing module or denied action, verify the active workspace, your permissions and the purchased plan’s included features.

  2. 2

    For a pending Apps/MCP action, reopen the saved request and check status. Confirm only after reviewing the saved details; do not assume a timeout means nothing happened.

  3. 3

    For voice or AI errors, check browser microphone access and connectivity. Report the request ID and error; a timed-out AZTCO request may retain a usage reservation until investigated.

  4. 4

    For email, webhook or domain problems, review the module’s recorded status and follow its recovery instructions.

  5. 5

    Open Support, create a ticket with the affected module, time, record/request ID and error message, then follow replies in the ticket.

  6. 6

    Do not include API secrets, SMTP passwords, access tokens or private customer attachments unless an appropriate secure support process requests them.